Commonwealth Bank Bendigo Branch

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Reviews of Commonwealth Bank Bendigo Branch

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  Jenny Farrell Added February 28, 2022

  ★ ☆ ☆ ☆ ☆
  Poor service. No return of multiple phone calls. I felt that my concern about my calls not being returned was brushed off by the person on reception.
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  Cyril Francis Added February 24, 2022

  ★ ★ ★ ★ ★
  A great banking group. The staffs from this Branch have been so helpful in organizing the banking products for me. Would recommend to all.
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  Kelly-Jean O'Connor Added February 23, 2022

  ★ ★ ★ ★ ★
  My daughter is with this bank a lot nicer than Bendigo bank staff :)
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  John Abbott Added February 21, 2022

  ★ ☆ ☆ ☆ ☆
  We enquired about a business loan from the Commonwealth Bank around 28 years ago. We had the cash to start the business and only wanted an overdraft facility for $2,000 just in case we needed it.
  
  The manager had real attitude.
  
  We had a new and innovative business plan for a tourism venture. The manager couldn't see how it would work even though it was laid out in front of him.
  
  The manager very flippantly told us to "GO AWAY AND START THE BUSINESS, AND IF IT WORKED, THEN COME BACK FOR A LOAN!" How unhelpful was that?
  
  We did go away and start the business. We lived off it very comfortably for 9 years and sold it for a very nice profit. The new owner ran the business for a similar period and now the business has a third owner who has informed us that the business is going as well as ever.
  
  Yes, I hold a grudge. From what I have seen over the years and even very recently about the business ethics of the Commonwealth Bank (see online news regarding criminal gangs and terrorists), I believe my holding a grudge is more than justified.
  
  All our banking is now done with the Bendigo Bank and we are more than pleased with their service.
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  J L Added February 19, 2022

  ★ ☆ ☆ ☆ ☆
  For someone who works in customer service, Sarah whom works at this particular branch was particularly awful to deal with. I arrived at the bank at 3:33 and it was very clear Sarah was not happy with customers entering the branch. She was incredibly rude generally, and made a point of closing time (4pm) by banging the front sliding doors shut (early - about 3:50pm) with customers still waiting to be served inside. In dire need of a culture change; this is one of several shocking experiences by myself and family members. Furthermore, the changes in Commonwealth Banks international exchange is serving no one other than themselves. Standard ‘big bank’ money hungry behaviour. Time to change banks. Do not recommend.
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  Kennedy Baker Added November 25, 2017

  ★ ☆ ☆ ☆ ☆
  STOP FUNDING COAL - We were 10 year plus customers of the Commonwealth bank and used their excellent cash card services on a number of O/S trips BUT principles are more important than simple convenience. We noted, with horror, that the CBA put profit before the world and chose, short sightedly, to be the number one funder of the coal industry amongst banks in Australia - so we did the only thing we have the power to do and withdrew as customers. The Bendigo Bank does an excellent job of looking after us now!!
  CBA, give up funding coal before we face mass extinction because greedy corporations did not stop digging up fossil fuels and you guys go out of business because you have no customers left.

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